DO NOT CHOOSE 1-800 WE ANSWER JUST BECAUSE WE COST LESS. Your clients deserve the finest service. If callers can't get through to you because you are on the phone, out of the office, or you are currently contracted with an call center service that cannot get your calls answered in a timely manner, they may find someone else to get the job done. The Number One complaint people have when they hire an call center service is rude telephone representatives. At 1-800 We Answer messaging service, after intense screening, we hire only courteous and intelligent call service attendants to answer your calls -- folks who genuinely care about you and your business.
1-800 We Answer messaging service was established 35 years ago with one goal in mind -- to dramatically and constantly improve the industry standard for telephone call center services -- and by doing so we are creating the standard of excellence by which all others should be compared.
At 1-800 We Answer messaging service, our primary goal is to help you, our customer, make more money by simplifying your communications and eliminating missed calls and lost business opportunities.
We realize that hiring an call center service is a big step for you. We also know that you want to spend your time running your business, not trying to figure out how an call center service works. That's why we have committed ourselves to overcoming the problems you experience with other call center services, by ensuring that your calls are answered promptly, courteously and professionally, and that you receive accurate, timely and concise messages.
Whether you're a large business or a fledgling entrepreneur, we'll supply you with a private number and a solution that will leave your competition in the dust.
We answer your calls in accordance with your instructions, 24-hours-a-day. Your secretary will get the caller's name, company, phone number, and any additional information that you have requested us to obtain, or that the caller wishes to leave.
Whether you are in New York, California, Europe, Asia or anywhere else around the globe, we can notify you via email every time you receive a call. And our professional staff includes multi-lingual English/Spanish telephone representatives.
A voice mail first option saves you time and money giving your callers a recorded message, transferring emergency calls only to a live operator and all other calls to voice mail.
Order-taking and ad response services are also provided. Database management can be set up for all these services.
Message access can be dispatched via cell, pda, email, paging, fax or voice mail. A live operator cant even transfer the caller to a voice mail. So, if you have a six-person company, each person can have personal voice mail.
Emergency notification can be arranged and changed at any time, on request.
The Office simulation can be further enhanced by adding pager, mail service or fax service, or any of the peripheral services detailed on this website. And we can arrange for a White Pages Listing,** to make your office complete.
1-800 We Answer service PRICING
1-800 We Answer messaging service pricing is inclusive of your choice of message delivery! Whether you choose fax, email, or alpha-pager, you pay one low fee! If we call a protocol list of individual numeric pagers, cell phones or landlines, these calls will be charged to you at an additional $.50 per call. 1-800 We Answer messaging service can also offer you a free front-end voice mail system to screen your calls, allowing non-urgent callers to leave you a message in the voice mail, while urgent or emergency callers can be put through to a live operator. This service is offered to you free of charge, and has the advantage of helping you keep costs to a minimum, as you will only be charged for the calls handled by a live operator.
call center services frequently don't publish their rates.
They ask you personal business questions and set your rate based on how much they think you can afford or are willing to pay. Other services try to justify their high rates by promising you a quality service. Many in the industry use ambiguous terminology such as "transaction time" or "unit or screen time". You should be wary of these terms. At 1-800 We Answer service, we give you excellent service AND low published rates.
